5 CRM TOOLS YOU OUGHT TO START USING RIGHT NOW!

In the digital age, customer relationship for businesses is not just about sending emailers and once in a while calls or meetings; it’s much more than that. It involves present as well as potential clients. You need to be constantly updated about your field and know what’s been discussed about it. Because of social media, the conversations are on an even larger scale and that makes it hard to keep a track of what’s been happening. This is where Customer Relationship Management tools come into play. The social media aspects of conversation do not just track the trends but also are at the center of all your professional relationships.

Let’s see 5 CRM tools that can be helpful for your business.

ZOHO CRM

ZOHO CRM software is an award-winning CRM Tool that is devised to attract potential customers as well as retain and manage the existing ones. Zoho is a web-based CRM tool designed to attract, retain, and satisfy customers to grow your business. Even if you are a large business, entrepreneur or a start-up, ZOHO is a great tool to implement automation in the daily business processes like tracking sales and engaging customers on various social platforms

BUZZSTREAM

A very few CRM Softwares have VOIP (Voice over Internet Protocol) feature; Buzzstream is one of those. It imports and exports the calls in real-time! This tool focuses on enhancing communication on the web (desktop) as well as the phone. It helps businesses connect with clients around the globe.

AGILE CRM   

Agile CRM is yet another Customer Relationship Management tool that proves helpful in optimizing the voice process for CRM. Agile also has a feature that makes managing the customer service easier – through email and chat process.

INSIGHTLY

Insightly is a feature-rich CRM tool. Even if your business has just started, you can still use this tool using their free plan. It is helpful for startups and small businesses for contact management, project management, opportunity management and detailed sales reports, and so on.

SALESFORCE

SALESFORCE is a cloud-based CRM tool that’s beneficial especially for small businesses. It helps you find your potential customers, sales, and help in growing the business. It offers features like Contact Management – All your business contacts managed seamlessly together. Along with lead generation, sales forecasting, collaboration tools, workflow automation.

These are the five CRM tools that can be helpful for your business. CRM tools help you to manage your customer interaction better. CRM tools help along with the Social Media Marketing services i.e. integrating both of those to yield the best CRM results. If you required any help to manage your customer relationship with social media, then call Ideatore Interactive Solutions Pvt ltd which stands for a digital marketing agency and web design and development company.